Terms & Conditions
Use of this Website
General
This website is owned and operated by Prox EcoHome. By accessing and using this website, you agree to be bound by the terms and conditions set out below. Please read them carefully before continuing.
For the purposes of these terms, “this website” refers to the Prox EcoHome website and any related pages or digital platforms operated under our brand. Certain linked websites may contain separate terms and conditions. When navigating external or affiliated sites, you should review their individual policies and not assume these terms apply universally.
Disclaimer
This website may contain links to third-party websites for your convenience. These links are provided to help you access information, services, or products that may be of interest. We are not responsible for the content, availability, operators, or performance of any external websites, nor for any goods or services they provide. We do not offer warranties or accept liability for third-party content, including any claims relating to intellectual property infringement.
While we aim to ensure the accuracy of information published on this website at the time of posting, we do not guarantee its completeness or accuracy. Prox EcoHome accepts no liability for actions taken based on website content or for any resulting loss or damage.
All materials on this website — including text, images, graphics, and media — are protected by copyright and intellectual property laws. These rights are owned by or licensed to Prox EcoHome.
All trademarks displayed on this website are the property of their respective owners and may not be used without permission.
Permitted Use
You may:
- Access and browse the website
- Print a single copy of pages for personal, non-commercial reference
You may not, without prior written consent:
- Copy, distribute, reproduce, modify, or republish website content
- Remove copyright or trademark notices
- Use website material for commercial purposes
Linking to Our Website
If you wish to link to this website, you must request permission in writing. Approval is granted at our discretion. Your request should include:
- The URL of the page where the link will appear
- The URL on our site you wish to link to
Changes to Terms
We reserve the right to amend these terms and conditions at any time. Continued use of the website constitutes acceptance of the updated terms. Users should review this page regularly.
Website Operation
We may update, suspend, or discontinue any part of this website without notice for maintenance, improvements, or operational reasons. We reserve the right to restrict access at our discretion.
Data Protection
Personal information provided to us will be handled in accordance with our Privacy Policy. By submitting your details, you consent to their use as described in that policy.
Call Recording
Incoming and outgoing calls may be recorded for training, quality assurance, and service improvement purposes.
Live Chat Recording
Live chat conversations may also be recorded for training and quality monitoring.
Complaints
If you wish to make a complaint regarding this website or our services, please contact our customer support team through the official contact channels listed on the website.
Jurisdiction
These terms are governed by English law. Any disputes arising in connection with the website shall be subject to the non-exclusive jurisdiction of the English courts.
Product Design & Colour Representation
We maintain a policy of continuous product improvement and reserve the right to update specifications without prior notice. Images shown may include previous or illustrative designs. Colours displayed online are indicative only and may differ from finished products.
Insurance
Our public liability insurer is Aviva Insurance UK Limited. Policy Number 96SEP1090396. Contact: Basingstoke@coversure.co.uk
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